Assisted Voluntary Return and Reintegration

Снимка автор - Магдалена Митева

Assisted Voluntary Return and Reintegration (AVRR) is a program that helps people who want to return to their country of origin. The International Organization for Migration (IOM) runs this program.

Who can apply

Not everyone can return to their home countries. You can apply for Assisted Voluntary Return if:

  • You are living in Bulgaria with no documents or expired documents
  • You no longer want to stay in Bulgaria — even if you were granted international protection
  • Your asylum request is pending
  • Your asylum request has been rejected
  • You have voluntarily withdrawn your asylum application
  • You haven't received an expulsion or removal order yet
  • You are fit/healthy enough to travel

Important note: Once you withdraw your asylum application, you cannot reapply for asylum.

If you cancel your asylum application, and you decide not to go home through the AVRR program after all, the police can detain you and deport you.

It's also worth noting that you can use the AVRR service only once.

People under 14 traveling without an adult family member

If you are under 14 and you want to go back to your country, IOM first needs to ask your parents or close relatives in your home country for permission to return you.

You need to give IOM the name and contact details of your parents or close relatives.

If your family agrees, IOM will organize your travel and accompany you. Unfortunately, if your family doesn’t give permission for you to return, IOM cannot include you in the program.

How to apply and use AVRR

Step 1: Approaching IOM

To apply for assisted voluntary return, approach IOM officers at your location. IOM employees regularly visit the registration and reception centers, and the accommodation centers.

If you are currently situated in one of the centers, you can ask the social workers for assistance.

The program will only assist returns to your country of origin and to a country that is determined by IOM to be safe. You cannot return to your home through AVRR if there is a war there. IOM’s list of unsafe countries changes each month. However, Syria remains on the list.

Contact IOM:

Assisted Voluntary Return And Reintegration

Step 2: Counseling

The IOM team will gather your personal details, talk with you to understand your situation and make sure that it is your final decision to return to your home country.

If you have any questions related to your return, this is the time when you can ask them.

Step 3: Getting your travel document

If you don’t have a passport, IOM can contact the relevant embassy and assist with issuing travel documents for you and your family.

This can take some time, depending on your case and which country are you from. Not every country has an embassy in Bulgaria. Sometimes, IOM has to reach out to embassies in other countries, and this can prolong the procedure by a few months.

However, after your travel documents are ready, you should wait between 1 week and 10 days to be able to return to your home country. This period depends on available international flights.

Step 4: Buying your plane tickets

IOM will purchase your plane tickets. They will try to find the safest way to return you to your home country, taking into consideration your language and religion.

You will probably need to change planes a few times to get home.

Step 5: Traveling

IOM employees will escort you to the international airport in Sofia and help you with check-in and passport control.

After passport control, you will travel alone as any other passenger, unless you are under 14 traveling without an adult family member. In this case, an IOM employee will escort you from Bulgaria to your family or relatives at home.

If you have health issues or other limitations, IOM staff can also accompany you through your entire journey.

Otherwise, you will receive a bag with the IOM logo that you need to keep with yourself. This shows airport staff that you are a beneficiary of the AVRR program.

A day before your travel, IOM will give you instructions. You will also receive some money for the journey.


Some people who return to their countries can get financial and other support with reintegrating into their home countries.

In some cases, IOM can help you fund training courses or studies, psychological and medical support, repairs for your house, or new business activities.

This integration support is available only to the most vulnerable people, including people under 18 traveling alone, single parents, and those with chronic medical conditions.

In Bulgaria, about 20 percent of all AVRR beneficiaries are considered vulnerable according to IOM.

The services provided by IOM are free of charge.

Informational videos on AVRR are available in ArabicKurdishDariPashto and English.