Assistance for asylum-seekers and refugees

Ekzarh Yosif 95
Service Provider:
Council of Refugee Women in Bulgaria
Ekzarh Yosif 95

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Assistance for asylum-seekers and refugees

The Council of Refugee Women in Bulgaria provides social mediation and humanitarian assistance for asylum-seekers, refugees and legally residing third countries nationals::

  • Information on your rights
  • Social counseling; legal counseling on rights and obligations, referrals for psychotherapeutic support
  • Counseling with social workers
  • Integration assistance
  • Help accessing medical services and managing health insurance
  • Help covering expenses for medications, examinations, and medical procedures (only for urgent/difficult cases - strict criteria apply)
  • One time assistance for payment of rent for women victims of domestic violence (short-term, ends June 2020)
  • Help enrolling children in kindergarten and school
  • Humanitarian aid (when available:clothing, shoes, food, hygiene items, household items, toys, etc.)
  • Home visits
  • Referrals to other services and organizations, depending on individual needs
  • Interpretation and accompaniment to public institutions and other services
Additional Information

You do not need an appointment:

  • For counselling, come to the office during working hours.
  • For humanitarian aid, come from 1 - 5 pm

For Arabic speaking persons call: +359 878 952 691

For Farsi speaking persons call: +359 878 607 550

Address: Sofia city, Ekzarh Yosif 95, you can find directions here:

You can also reach us through our Facebook page:

Due to COVID-19 Emergency situation in Bulgaria, CRWB strongly advises its beneficiaries to use telephone and online contact and avoid visits to the office, except if it is an urgent matter.

The office is not closed, but all regular consultations and accompaniments to medical, educational, social facilities are temporarily suspended.

Emergency assistance in terms of money for food/or food packages will be provided after social assessment to beneficiaries whose living situation has extremely worsened after the official announcement of restrictions in the state.

Languages Spoken

Bulgarian, English, Farsi, Arabic, French, Russian

Visiting hours
Sunday Closed
Monday 09:00 am - 05:00 pm
Tuesday 09:00 am - 05:00 pm
Wednesday 09:00 am - 05:00 pm
Thursday 09:00 am - 05:00 pm
Friday 09:00 am - 05:00 pm
Saturday Closed
Ekzarh Yosif 95
Address in Local Language
ул. Екзарх Йосиф 95

+359 878 136 231; +359 878 136 321; +359 876 766 588

42.68728, 23.317159