Personal support in your native language

Service Provider:
Ipso Care

Personal support in your native language

Ipso Care runs an online counseling helpline for practical advice and support.

Support is provided via a secure, confidential video-link. You can call our counselors from your smartphone, tablet or a computer from any location in the world. You will see your counselor through a video connection.

You can speak to a trained counselor who speaks your native language and is the same gender as you. 
The counselor can help you gain a new perspective on issues, such as:

  • Building a positive future for your children, family and yourself
  • Dealing with issues that are bothering you and how to deal with difficult situations (such as difficult experiences, personal difficulties, family conflicts, stress, sleeping problems, etc.)
  • Adjusting to life in another country
  • Supporting a family member who is going through a difficult time

The conversation with your counselor is via a secure connection and nothing you say will be shared anywhere.

Additional Information

Click here for the online service and more information.
Click here to book a session with a counselor.

Select your native language to have a session with a counselor who speaks your language.
You will be able to pick which counselor you want to speak with. Male and female counselors are available.

You will get an appointment within a week. 

The service is completely free of charge. 
You can take as many sessions as you like.

Languages Spoken
Arabic, Dari, Farsi, Kurmanji/Kurdish, Tigrinya, Amharic, Somali, Russian, Turkish, Ukrainian, English, German, Italian, Burmese, French, Maninka, Pular
Visiting hours
Sunday Closed
Monday 10:00 am - 06:00 pm
Tuesday 10:00 am - 06:00 pm
Wednesday 10:00 am - 06:00 pm
Thursday 10:00 am - 06:00 pm
Friday 10:00 am - 06:00 pm
Saturday Closed